Conveniently located across from Hurricane Middle School
Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 9:00AM - 12:00PM
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

Been going to Rick's for years. Great Service, Honest.

Mr. Dutine and his staff were knowledgeable and courteous during my visit. They got me back on the road quickly. I found them to be honest and helpful.

During an era of brickbats flying about, I would like to toss a bouquet of roses to Precision Transmission, owner Rick Duttine and son Rayn. On October 17, 2016 the battery on my 2002 Ford Explorer expired. I was fortunate that Precision Transmission was just across the street and willing to help in attempting to jump start my battery, however to no avail. Rick and Rayn were gracious enough to extend their hours of service while we traveled to/fro purchase a battery. Upon our return to their place of business Rayn was kind enough to install our new battery. I recommend without hesitation Precision Transmission to anyone requiring auto/transmission service.


-Arnold C.

I took my car to Rick for an issue, and was later notified that another issue had happened. Rick was very fair with pricing. I'm not very knowledgeable about cars, but Rick explained my issue in a way I could understand. I will definitely be taking my business there from now on. A job well done!


-Jake S.

Really glad I took my car here. Rick was very knowledgeable and took the time to accurately find out what was wrong with my car and fix it right the first time, which seems to be a rarity these days.


-Anonymous

Rick surprised me with his knowledge of the electronics of the car system. I did not tell him electronics and electrical conrols is my profession. He explained it in a simple way for me to understand the problem and was dead on with the facts. He was just as sharp on the mechanics of the transmission, motor, and the car. He gave me options on how well I wanted the repair as in do you want cheap and not last long for a clunker or as something I wanted to keep and restore. It was a $2000 truck. Junker or one to restore. He also helped me find the problem with a 4 runner two other mechanics and Toyota could not diagnose. He is honest and very knowledgeable. He takes care of all my mechanical needs I am not fixing myself.


-Andrew M.
  • ASE (Automotive Service Excellence)
  • Jasper
  • ATRA
  • Car Care Aware
  • Call Us For Service: 304-562-3143